Hawthorn Telephone Exchange and Telstra Museum

Architect: 1939

City of Boroondara | B05

Building Description

A hidden gem of telecommunications history, the 1930s two-story redbrick former Telephone Exchange forms part of the Hawthorn Heritage Precinct. The building is set to be transformed into the first National Communications Museum, where it will house the most comprehensive record of telecommunications in Australia.

The building’s Heritage Telecommunications Collection reflects the history of Telstra from its beginnings in the 1850s encompassing pre-Post Master General’s Department (PMG), Telecom Australia and AOTC. The interior is an authentic mid-twentieth century exchange, complete with early telephones, the original Speaking Clock, computers, mobile phones and fully operational switching equipment. When fully completed, it will house a significant collection of telephony artefacts dating from the 19th century, as well as exhibits of communications of the future. Many items are already available to view and are ‘hands-on’ for visitors.

The collection presents the development of communications in Australia with items that represent the interaction of communication technology and the social and political developments throughout the history of Australia. The building is due to be fully operational by 2020, and will include an Education Centre, a community conference centre and other public facilities.

What's On

Self-guided tours of the museum and main distribution frame available throughout the opening times. Museum volunteers, experienced telecommunications engineers and technicians available for short tours and demonstrations.


375 Burwood Road, Hawthorn, 3122, Hawthorn, VIC

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