This Collaborator Portal is your go-to online guide for participating in the program.

Here you will find key dates + deadlines, resources for review and download and tips + tricks for making your program the best it can be.

This page is regularly updated, so bookmark this link or save it somewhere safe for quick + easy access!

Last update: Wednesday 19 August.

 

Key Dates Timeline

Saturday 19 September: 10.30am Collaborator drop-in + Volunteer training (Gippsland Performing Arts Centre, GPAC)

Wednesday 23 September: 12pm-1pm Program Preparation (online meeting)

Friday 9 October: Collective Energy conversations, 3.30pm–7.30pm (two sessions)

Saturday 10 + Sunday 11 October: Open House Latrobe Festival

Collaborator Briefing – Recorded session

Have a listen through the recorded Collaborator Briefing session. This session covers important logistical, operational and risk information, as well as marketing and program updates ahead of the Program Launch.

Download the slide presentation

Watch the session here!

Collaborator Commitment

For successful participation on the Open House Latrobe we expect all Collaborators to:

  • Agree to Collaborator Terms + Conditions;
  • Waive standard admission fees for festival participants;
  • Hold necessary permissions and insurances to undertake the proposed program;
  • Have a knowledgeable, responsible person/s onsite to oversee the delivery of the program/event;
  • Submit all required content to meet Open House Melbourne deadlines for print and digital program and logistical planning;
  • Display Open House Latrobe signage onsite during the event;
  • Be prepared to deliver their event in inclement weather, unless the safety of Collaborators, Volunteers and visitors is deemed at risk in consultation with Open House Melbourne;
  • Promote their participation in the weekend via their marketing channels.

Important information for Collaborators

End of day report

You’ll need to submit a form at the end of each day of your program. This helps us to accurately capture visitor numbers while they’re fresh in your mind, prompts to notify of any incidents and ensures you have the opportunity to reflect an provide feedback so we can ensure your program is running smoothly!

Form coming soon!

Incident report

Any incidents that occur across the Open House Latrobe festival must be reported via an Incident Report, no matter how small they may seem at the same. This helps to ensure incidents are resolved in an appropriate and timely fashion and prevents similar incidents occurring in future. We all want to have a safe and enjoyable festival!

Form coming soon!

Day on a page

This resource is your step by step guide to deliver your program between 10 – 11 October.

Download here!

Collaborator Marketing Kit 2026

A range of editable design assets are now available to help you promote your program. Please review the Style Guide to ensure your use of the Open House Latrobe identity and assets are within the guidelines.

Fonts, colour codes and design files have been supplied if you wish to add your program details to posters or social assets. Other generic assets are available too. You’re welcome to use anything supplied here.

 

Download here!

Signage

Open House Latrobe signage ensures visitors can find you and your program. Flags and A-frames will be supplied to Collaborators to use over the festival for wayfinding. All Collaborators are required to display Open House signage across the festival.

 

Ticketing

Humanitix for Hosts app

Collaborators running pre-booked programs are responsible for checking in attendees on the day. This task can be delegated to your volunteers (if allocated) but you must have a clear understanding of how Humanitix works to ensure you’re best prepared.

Download the Humanitix for Hosts app on your mobile—this useful resource can support you through the process. The primary contact for each program will be sent an invitation from Open House Melbourne via Humanitix to access your individual event/s.

Pre-Weekend—independently monitor booking numbers and have up to date attendee information without having to contact our team.
During the Weekend—digitally check in guests on the festival through the app.

 

Lucky Last Minute Ticket

The Lucky Last Minute Ticket will allow walk-ups to book in using a generic ticket link if there are no-shows and/or can accomodate extras and ensures all attendees to pre-booked programs are captured in our records. We will provide this link to you and volunteers will also have the ability to support this process.

Things to consider:

Accepting Lucky Last Minute attendees is at the discretion of the Collaborator/Building Manager. You are not required to accomodate Last Minute walk ups and are entitled to turn people away if your program is pre-booked and they do not have a valid ticket. Please only use this if you have capacity to manage it smoothly on the day.
Please be mindful pre-booked attendees will have booked in advance and paid the $7 booking fee. The Lucky Last Minute ticket ensures equity of access and that all attending have contributed to that cost and that we have that record of who is in attendance.
At the end of the day, we want to ensure you, your staff/volunteers and visitors or tour participants have a great time over the festival so you are encouraged and trusted to manage this as you see fit.

Help us spread the word: Volunteer Callout!

We’d really encourage you to share our volunteer callout with your organisations, teams and local networks.

We’d love to have local Latrobe residents involved in bringing the festival to life. Local volunteers can bring valuable local knowledge, enthusiasm and a welcoming face to the experience for visitors and the community.

Know someone who’d make a great volunteer? Share the callout with them!

Share The Registration Form

Chat to us!

If you have a question that’s not answered here, please contact us via info@ohm.org.au or 03 8648 8612.

Note: we’re frequently out of the office for meetings and site visits so please email us if you can’t get through via phone. We aim to respond within 48 hours so please be patient but don’t hesitate to follow up if you haven’t heard back from us in this time.

Email