We are delighted to have your involvement in the Open House Melbourne Weekend 2025: Stories of the City
This Volunteer Portal is your go-to online guide for taking part in the Weekend 2025 as a Volunteer. Here, you’ll find key dates + deadlines, resources for review and download, and other tips + tricks for Weekend success.
This page is regularly updated, so bookmark this link or save it somewhere safe for quick + easy access.
Last Update: Monday 21 July
Key Dates Timeline
Thursday 3 July-Friday 18 July—PM’s + APM’s say hello to their Zones
Friday 18 July-Sunday 26 July—Info Hub is Open!
Saturday 19 July—Volunteer Training Day, CY Venue in Collingwood Yards
Morning session: 9am-10.30am
Afternoon session: 11:30am-1pm
Friday 25, Saturday 26 + Sunday 27 July 2025—Open House Melbourne Weekend
Thursday 14 August—Volunteer and Collaborator Thank-You Event at Younghusband
All Volunteers—Resources + Reports
Volunteer Day on a Page
Day on a Page = a day in the life of a Volunteer! Consider this your shift checklist.
View Here
End-of-Shift Report
Who: Building, Roving + Info Hub Volunteers
When: Once, at the end of each shift.
Why: To summarise your day! This form helps confirm everything has run smoothly, captures any non-urgent issues, and gives you a chance to reflect and share feedback!
Click here to complete
Volunteer Training Slides
Review the slides from the Volunteer training session anytime to revisit key information and feel confident in your role.
View HereInfo Hub—Resources
Info Hub Day on a Page
Day on a Page = a day in the life of an Info Hub Volunteer! Consider this your shift checklist.
View Here
Info Hub Training Slides
Review the slides from the Info Hub training session anytime to revisit key information and feel confident in your role.
View Here
Opening + Closing Procedure
Your step-by-step guide (with pictures) to opening + closing the Info Hub.
View Here
Precinct Managers + Assistant Precinct Managers—Resources + Reports
PM + APM Handbook
The handbook includes key contact details, checklists for before and on the day, communications templates, emergency procedures, and other helpful tools to support a smooth + successful Weekend.
Read Here
PM + APM Training Slides
Review the slides from the PM + APM training session anytime to revisit key information and feel confident in your role.
View Here
PM + APM End-of-Shift Report
Who: Precinct Team Leaders, Precinct Managers + Assistant Precinct Managers
When: Once, at the end of each shift.
Why: To summarise your day! This form helps confirm everything has run smoothly, captures any non-urgent issues, and gives you a chance to reflect and share feedback!
Click here to complete
Incident Report
When: As soon as is safe + possible, after the incident occurs.
Why: Please complete this form to report any incidents, including hazards, injuries, near misses, or dangerous occurrences. This helps us respond appropriately, identify potential risks, and make sure we’re maintaining a safe environment for everyone.
Remember: In case of an emergency, contact 000. It is not your responsibility as a Volunteer to manage incidents or emergencies.
The link to the form will be provided prior to the Weekend.
Click here to complete
Deputy + Humanitix—Resources
Systems Training Slides
Review the slides from the Systems training session anytime to revisit key information and feel confident in your role.
View Here
Navigate Humanitix For Hosts—Written Resource
Learn how to check-in your guests with the Humanitix scanning app.
Read Now
Confirm your Shift (PMs + APMs)—Written Resource
A written how-to guide to confirm your shift on Deputy.
Read
Select Your Shift (Volunteers)—Video Resource
A demonstration of how to select an open shift on Deputy.
Watch
Select Your Shift (Volunteers)—Written Resource
A written how-to guide to select your shift on Deputy.
Read
Thank you!
Stefanino Panino – Collingwood Yards
Enjoy 10% off at Stefanino Panino for all Open House Melbourne volunteers until the end of OHM Weekend. Simply show your pink vest or volunteer badge to claim the discount – our way of saying thanks for being part of the community!
DocPlay
New to DocPlay? Get 45 days free with the code OHMVOLUNTEER.
Please note: A credit card is required to activate the offer, but you won’t be charged as long as you cancel before the 45 days are up.
Contact Us
If you have a question that’s not answered here, please contact us via volunteer@ohm.org.au or 03 8648 8612. We’re frequently out of the office for meetings and site visits so please email us if you can’t get through via phone. We aim to respond within 48 hours so please be patient but don’t hesitate to follow up if you haven’t heard back from us in this time.
Note: We have a volunteer community of over 500 people. To help us manage our inbox efficiently, please use the following format when sending an email:
Subject line:
Deputy Issue – [Your Name]
or
[Your Question] – [Your Name]
